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WORK COMPATIBILITY: AN INTEGRATED DIAGNOSTIC TOOL FOR EVALUATING HUMAN PERFORMANCE IN EMERGING ENTERPRISES

by KHALIL, AHMED HAMED

Abstract (Summary)
Background. Advances in human-based systems have progressed at slower pace than those for technological systems in emerging enterprises. This is largely attributed to the complex web of variables that jointly influence work outcomes, hence, resulting in a lack of comprehensive quantitative methodology to solve this complexity. Objective. The study objective is to develop and validate work compatibility as a diagnostic tool to evaluate human performance in emerging enterprises. Work compatibility is defined as a latent variable integrating the positive and negative impact characteristics of work-related variables in the human-at-work system in the form of a prescribed relationship. Development Tasks. The theoretical basis of work compatibility is described at length in terms of concepts and model. In addition, approximate reasoning solutions for the compatibility variables are presented in terms of three models, namely, linear, ratio, and expert. Validation Tasks. The work compatibility construct has been tested on fifty-five service workers in a hospital setting, with reference to severe musculoskeletal and high stress outcomes. The results have demonstrated that the expert compatibility model provided the stronger and more significant associations with work outcomes in comparison to the linear and ratio compatibility models. Conclusions. Although the work compatibility validation is limited by both the cross-sectional design and sample size, the findings of this explanatory investigation suggests that it is worthwhile to further investigate the work compatibility construct as a diagnostic tool to evaluate human performance issues in emerging enterprises.
Bibliographical Information:

Advisor:

School:University of Cincinnati

School Location:USA - Ohio

Source Type:Master's Thesis

Keywords:work compatibility human performance job design and redesign demands energizers

ISBN:

Date of Publication:01/01/2003

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