Web Usability on an International Scale: A Content Analysis

by King, Jared

This study examines the extent to which websites around the world adhere to usability guidelines developed by the U.S. government. Twenty-four guidelines were selected and the websites from a total of fifty universities were selected from five world regions. The content of the websites was analyzed to determine if the website passed, partially passed, or failed each guideline. In determining why some websites passed more guidelines than others, levels of development and cultural dimensions developed by Geert Hofstede of each world region were examined.