Utveckling av ett företags marknadskommunikation med informationsteknik
Abstract (Summary)The IT-company Conect AB was in need of an improvement of their marketing communication, which involves a development of their website and a production of product sheets about the company’s services that will be available on the website. Because of the company’s already determined information channels and target group, an improvement of their message remained. With theories within Information Technology with concentration on usability, usable web design and usable graphics communication, the company’s message would be clarified. The appliance of the theories would therefore improve the communication with potential and existing customers. The assignment was formulated as a comprehensive question with two part questions:• How can Information Technology improve a company’s marketing communication?o How can a website be produced in order to act like a link between the company and the customer with considered theories within usability and usable web design?o How can a product sheet efficiently mediate information to the customer with considered theories within usability and usable graphics communication?The development of the product was carried out on the basis of theories which make it easy and understandable. Huge efforts were made on the website’s layout, navigation, structure, and information. With the website as a platform, the product sheets were developed in accordance with it. Important aspects concerning the product sheets were the layout that would ensemble with the website, and the treatment of the information, design of text, pictures, and illustrations.The result was a marketing product that uses both Internet and personal meetings as a information channel, i.e. the website and the vendor’s meeting with the customer where the product sheets become convenient. The website and the product sheets establish a marketing package where the user can take part of the company’s message.The product contributed with an improvement of the company’s marketing communication through Internet and personal meetings as information channels, where the website and the product sheets communicate with the customers in an efficient way. With informative headlines, texts and pictures that ensemble with a user friendly navigation and structure, the message reaches the user more efficiently. Thus the goal of positive marketing communication has been achieved.
School:Högskolan i Jönköping
Source Type:Master's Thesis
Date of Publication:06/08/2006