Upplevelse av stress : Biståndshandläggares upplevelser i två kommuner i Mellansverige
This study deals with one of the most discussed work environmental issues in the modern society of Sweden today - work related stress, its causes and how stress can affect people in their working situation. Our study is based on a questionnaire among aid handling officers in two municipalities of the middle of Sweden, and two interviews with their directors. We found that aid handling officers has a complex occupational role. We also found that the officers in these two municipalities experiences about the same level of stress.Further in the study, we will deal with whatever could be the cause of the stressful situation, using the demand/control model of Karasek and Theorell. The result shows that despite the similarity of the stress experience, the cause was shown to be different. The study shows that the stress sometimes leads to rash decisions and also that reviews may be less prioritized. We also studied the social coherence on the workplace and its meaning to the stress experience.Earlier studies, our empirical result and Karaseks and Theorells demand/control model shows that depending on how good workgroups are able to function, may have significance on the experience of stress at work. The result also shows that it may be hard, or maybe impossible, to create a work environment that is completely free from stress.
School:Högskolan i Gävle
Source Type:Master's Thesis
Keywords:aid handling officer work related stress demand control social coherence
Date of Publication:09/19/2008