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A Study of The Relationship between Promotion Tools, People¡¦s Attitude, Store Image and People¡¦s Intention Use ¡XTake My E-government- The E-government Entry Point of Taiwan for Example

by Huang, Wun-ru

Abstract (Summary)
When a service that is used to bring convenience to people is not known by the public, its function can not be seen. Likewise, if a well-established integrated entry website of the government is not popularized, its efficiency will be limited. My E-government¡X The E-government Entry Point of Taiwan (http://www.gov.tw) was founded on March 20, 2003. And a research that studies the access people find and enter the website and its use frequency says, in recent stage the entry website of the government is not popularized enough and needs improving. Therefore, this research is going to discuss, in the concept of promotion tools in Marketing, how different promoting tools would affect the public¡¦s attitude toward the store image of The E-government Entry Point of Taiwan. Moreover, will their attitude and store image influence their intention use this website? These are the points going to discuss in this research. This research adopts the experimental method, setting up an experimental website. After the testees enter this experimental website, they would watch the promotion tool of My E-government and fill out questionnaires in order to understand their attitudes, store images and wills to use the website which are formed after watching the promotion tool of My E-government. The source of those samples is through convenience sampling. And there are totally 132 valid samples in this experiment. This research finds first the public hold a positive attitude toward promotion tools. Second, the store images of My E-government in the public¡¦s minds are as following: the content of the promotion tool is reliable and conveys a lot of information. When they see the promotion tool, it does cause their attention. Also, the service My E-government¡X The E-government Entry Point of Taiwan supplies is very diverse and helps the public a lot. However, the celebrity of this website is improvable. Third, different promotion tools would affect neither the public¡¦s attitude toward the store image of My E-government nor their intention use . In addition, the attitude and the intention use , the store image and the intention use are highly related, which shows that when the attitude people hold toward the promotion tool or the store image people hold toward My E-government¡X The E-government Entry Point of Taiwan gets better, people¡¦s will to use it would be higher.
Bibliographical Information:

Advisor:none; none; none

School:National Sun Yat-Sen University

School Location:China - Taiwan

Source Type:Master's Thesis

Keywords:store image attitude e government intention use

ISBN:

Date of Publication:07/28/2005

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