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Study on the Employee¡¦s Acceptance of the e-Learning

by Cheng, Ruei-Er

Abstract (Summary)
Today, many enterprises set up their offices globally to go with the stream of time. Globalization makes it difficult for enterprises to provide their employees on-site trainings. By developing Web and information technology, e-Learning becomes a new training tool for the enterprises to reduce time and cost, and solve the training problems caused by difference of locations. The users¡¦ acceptance becomes one of the key factors for the enterprises in implementing e-Learning program. As the e-Learning is a kind of information service system, the system quality plays an important part in the employees¡¦ adoption of e-Learning. The well-known Technology Acceptance Model (TAM) is generally used in evaluating users¡¦ acceptance in many studies. To set up an integrated model, this paper applies the TAM as a framework to study the acceptance of employees on e-Learning and further introduces perceived factors of a sound information system as the external variables to evaluate employees¡¦ acceptance. Based on the experimental research on an e-Learning program of a large domestic company, this paper firstly indicates that, among the factors of a sound information system, only service quality and information quality have a significant influence on the employees¡¦ acceptance. Secondly, different education levels have a significant influence on the perceived service quality and information quality. This empirically integrated TAM would be useful for the researchers in developing e-Learning systems, as well as for the enterprises in implementing successful e-Learning systems.
Bibliographical Information:

Advisor:Iuan-yuan Lu; Tsuang Kuo; Hsien-tang Tsai

School:National Sun Yat-Sen University

School Location:China - Taiwan

Source Type:Master's Thesis

Keywords:technology acceptance model e learning is success

ISBN:

Date of Publication:06/09/2008

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