Spanish-Language Electronic Access in the Public Library

by Mall, Nicholas A

Abstract (Summary)
This paper discusses the results of research and field observation at eight local libraries into the standards of electronic access for Spanish speakers. The objective was to assess immediate Spanish-language accessibility within both the web presence and the physical space around computer workstations at each of the libraries in order to help evaluate possible future improvement. Field research for the study was guided by an observational rubric of key accessibility features with the aim of finding patterns in their implementation or absence. The results indicate major gaps in the basic Spanish-language service within most of the libraries as well as a profound degree of variability between offered services at each. Future improvement calls for a pragmatic understanding of foreign language perspective and the need for better interlibrary communication.
Bibliographical Information:

Advisor:Brian Sturm

School:University of North Carolina at Chapel Hill

School Location:USA - North Carolina

Source Type:Master's Thesis

Keywords:hispanic americans and libraries information retrieval social aspects immigrants united states digital divide community public north carolina


Date of Publication:05/05/2008

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