Spanish-Language Electronic Access in the Public Library
This paper discusses the results of research and field observation at eight local libraries into the standards of electronic access for Spanish speakers. The objective was to assess immediate Spanish-language accessibility within both the web presence and the physical space around computer workstations at each of the libraries in order to help evaluate possible future improvement. Field research for the study was guided by an observational rubric of key accessibility features with the aim of finding patterns in their implementation or absence. The results indicate major gaps in the basic Spanish-language service within most of the libraries as well as a profound degree of variability between offered services at each. Future improvement calls for a pragmatic understanding of foreign language perspective and the need for better interlibrary communication.
School:University of North Carolina at Chapel Hill
School Location:USA - North Carolina
Source Type:Master's Thesis
Keywords:hispanic americans and libraries information retrieval social aspects immigrants united states digital divide community public north carolina
Date of Publication:05/05/2008