Setting the standards for the future the role of national quality enhancement programs in services for people with developmental disabilities/
Abstract (Summary)
The purpose ofthis study was to conduct an analysis manager's perception
of the impact of utilizing The Council on Quality and Leadership's (CQL) twentyone
Person Outcome Measures
"
(POMTM) in services provided to people with
developmental disabilities, also to identify training opportunities for the
managers, as they relate to the Personal Outcomes MeasuresTM.
The literature review on this subject looked at the history of The Council
on Quality and Leadership and the development of the Personal Outcome
Measures.
The data collected reveals benefits gained from the application of the
Person Outcome Measures
"
with potential opportunities for training the
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managers to better understand the many elements ofthe Personal Outcome
Measures'P'.
Bethesda Lutheran Homes and Services, Inc. (BLHS) has been on a seven
year journey of quality improvement based on the use ofthe Personal Outcome
Measures'Y. Although this research involves only managers the goal of the
organization is to involve all individuals served, employees, families, and other
stakeholders in this effort.
Another goal ofBLHS is to start collecting data regarding each of the
twenty-one POMTM. Each person supported will have a POMTM interview and the
results of those interviews will be compiled in a POMTM data base. The data will
then be used in strategic planning and corporate, regional, and local decision
making.
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The Graduate School
University of Wisconsin Stout
Menomonie, WI
Bibliographical Information:
Advisor:
School:University of Wisconsin-Eau Claire
School Location:USA - Wisconsin
Source Type:Master's Thesis
Keywords:executives developmental disabilities
ISBN:
Date of Publication: