Report on a MTSC Internship at The Normandy Group

by Zadik, Jill Elizabeth

Abstract (Summary)
This four-chapter report describes the work I completed as a technical writer/trainer intern at The Normandy Group (TNG). It provides an overview of TNG; an overview of my role and the projects I worked on at TNG; a description of the user guide I created as my major writing project at TNG; and an analysis and application of the Problem Solving Model for Technical Communicators in regards to my major project and an exploration of the internship regarding the expectations I had before the internship began, the reality of the internship, and the hindsight gained from the internship.
Bibliographical Information:


School:Miami University

School Location:USA - Ohio

Source Type:Master's Thesis

Keywords:mtsc internship report documentation problem solving model for technical communicators project management application


Date of Publication:01/01/2008

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