Promotion of Library Reference Services to First-Year Undergraduate Students

by Sobel, Karen D.

Abstract (Summary)
This study describes a survey of 237 first-year undergraduate students conducted at the University of North Carolina at Chapel Hill. Through this study, the researcher aimed to fill in gaps in librarians’ knowledge about first-year students’ awareness of reference services, and students’ preferred modes of communication with librarians. The results show significant positive relationships between librarians’ verbal promotion of reference services and students’ tendency to ask reference questions in person.
Bibliographical Information:

Advisor:Barbara B. Moran

School:University of North Carolina at Chapel Hill

School Location:USA - North Carolina

Source Type:Master's Thesis

Keywords:academic libraries college freshmen electronic reference services generation y library orientation librarians


Date of Publication:11/13/2007

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