PATRON TERM SELECTION IN ONLINE LITERATURE SEARCHES AT THE EPA
This study describes an analysis of content of the old and the current online literature search request forms used at the Library of the United States Environmental Protection Agency in Research Triangle Park. An analysis of terms from six years worth of online literature search request forms was undertaken (Study 1), and these results were compared to an analysis of terms from two months worth of searches that were submitted on a revised form designed to elicit more and better information from the patron (Study 2). While searches that used the revised form did not contain a greater overlap in terms provided by the patron with terms used in the final search strategy than searches that used the original form, the revised form did elicit more information from the patron at the onset of the search request. These results suggest the importance of input from both the patron and the librarian in the literature search process.
School:University of North Carolina at Chapel Hill
School Location:USA - North Carolina
Source Type:Master's Thesis
Keywords:information retrieval electronic resources query formulation search term selection elicitation of needs
Date of Publication:04/07/2006