Making the Case for a Business Intelligence Framework

by Pitts, Robert E.

Abstract (Summary)
This research is intended to develop evidence for whether or not large organizations should spend a large amount of time and resources on building Business Intelligence Frameworks by examining Project Manager’s perceptions of complex information systems. Project Managers in a large organization provide a cross functional reporting role that requires them to delve into information technology systems in complex ways when querying for simple metrics related to projects they manage. Using an online survey, this study found that project manager’s perceptions changed more positively towards IT systems performing automatic queries, web based queries, IT systems, and business intelligence system dashboards if they did not already have a business intelligence framework in place, and if they were less experienced. More experienced project managers had lower perceptions of current IT systems, automatic queries, web-based queries, and dashboards. There is evidence to suggest that business intelligence frameworks will be positively perceived for project managers with lower experience, and where these systems have not already been introduced.
Bibliographical Information:

Advisor:Deborah Barreau

School:University of North Carolina at Chapel Hill

School Location:USA - North Carolina

Source Type:Master's Thesis

Keywords:information science field work business intelligence frameworks systems project management


Date of Publication:11/11/2006

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