Lost in the translation : the challenge of managing New Zealand's professional service organisations. [A thesis in partial fulfilment of the requirements for the degree of Master of Design Management, Unitec New Zealand] /

by Scott, Penny.

"Unitec New Zealand, School of Design. Dissertations and Theses ; coda 2007. Lost in the translation : the challenge of managing New Zealand's professional service organisations / Penelope Scott"--Prelim. leaf of electronic version. Author styled as Penny Scott throughout hard copy and electronic version apart from prelim. leaf. Includes bibliographical references (leaves 108-109).