Job Satisfaction at University Licensed FM Public Radio Stations: An Application of Herzberg’s Motivation-Hygiene Theory

by Legg, J. Robert

Abstract (Summary)
Public radio represents a significant part of many universities. These same stations continue to be underrated resources, subject to little scholarly research. This study evaluates the levels of satisfaction and dissatisfaction among student and staff employees for eighteen job-related factors as originally identified by Frederick Herzberg. Data was gathered via questionnaires developed by Frank Friedlander in conjunction with Herzberg. Statistical analysis was performed on the data. Qualitative interviews were conducted with members of management having supervisory duties. The study reveals general adherence to the theory and identifies areas of importance to staff and students. The study also identifies factors among student workers that differ from the theoretical expectations. Contrary to previous corporate studies, students in this investigation rated the hygiene issues of interpersonal relationships as significant elements of job satisfaction. The study concludes with a discussion of station manager realization and manipulation of these motivation-hygiene factors among his or her employees and suggestions for those in upper-administration and law-making positions.
Bibliographical Information:


School:Ohio University

School Location:USA - Ohio

Source Type:Master's Thesis

Keywords:job satisfaction motivation and hygiene herzberg public radio university managment


Date of Publication:01/01/2004

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