Interning at Convergys Corporation technical editing in a technical documentation team /
Abstract (Summary)
INTERNING AT CONVERGYS CORPORATION: TECHNICAL EDITING IN A
TECHNICAL DOCUMENTATION TEAM
By Tyler A. Parris
This report contains a detailed exploration of my internship at Convergys Corporation,
where I worked as a technical editor in the technical documentation (tech docs) team of the
User Performance Support (UPS) group from June - October, 2002. In Chapter 1, I explain
the history and organizational dynamics at Convergys and detail the role of the UPS group. In
Bibliographical Information:
Advisor:
School:Miami University
School Location:USA - Ohio
Source Type:Master's Thesis
Keywords:convergys corp technical editing problem solving tasks editor author relationships style guide creating a writing process
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