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Interning at Convergys Corporation technical editing in a technical documentation team /

by Parris, Tyler A.

Abstract (Summary)
INTERNING AT CONVERGYS CORPORATION: TECHNICAL EDITING IN A TECHNICAL DOCUMENTATION TEAM By Tyler A. Parris This report contains a detailed exploration of my internship at Convergys Corporation, where I worked as a technical editor in the technical documentation (tech docs) team of the User Performance Support (UPS) group from June - October, 2002. In Chapter 1, I explain the history and organizational dynamics at Convergys and detail the role of the UPS group. In
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Advisor:

School:Miami University

School Location:USA - Ohio

Source Type:Master's Thesis

Keywords:convergys corp technical editing problem solving tasks editor author relationships style guide creating a writing process

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