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INTEGRITY, LEGITIMACY, EFFICIENCY, AND IMPACT: DO ALL THESE MATTER IN THE CIVILIAN REVIEW OF THE POLICE?

by DE GUZMAN, MELCHOR CELDA

Abstract (Summary)
Civilian Review Boards have become popular throughout the world as one of the agencies to control the police. In 1991, the Philippines established a body synonymous to a civilian review board known as the People's Law Enforcement Board (PLEB). This study analyzed the performance of PLEB from 1991-1997. It also examined the perceptions of the complainants and police officers about the boards in the National Capital Region of the Philippines. Specifically, the study analyzed the boards' integrity, legitimacy, impact, and efficiency and how these characteristics relate to the satisfaction of client on the boards overall and on the specific stages of their proceedings. Generally, the respondents are satisfied with the boards. However, there was a tendency for citizens to be outcome-oriented and the police to be process-oriented. Furthermore, the expectations of the respondents about the efficiency of the PLEB mattered more than the actual number of days the PLEBs resolved cases. Among the other factors studied, the legitimacy of the boards' processes elicit more satisfaction from the respondents rather than the possession of integrity. Finally, perceived policy changes in the department was a significant predictor of the respondents' satisfaction more than perceived changes in supervision and attitudes. Recommendations were made to create a mixed model of a civilian review board and the dissemination of the boards' procedures to its clients especially on the expected time needed to process the cases.
Bibliographical Information:

Advisor:

School:University of Cincinnati

School Location:USA - Ohio

Source Type:Master's Thesis

Keywords:civilian review board people s law enforcement philippine police pnp national capital region manila

ISBN:

Date of Publication:01/01/2001

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