Document Text (Pages 81-90) Back to Document

Incoporating Cultural Competence into the Risk Communication & Community Engagement Strategies of the Environment Agency

by Akinkugbe , Seinde , MS


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Student Number: 06146954 Candidate Number: 294033

Appendix : Purnells method of cultural competence

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Student Number: 06146954 Candidate Number: 294033

Organisational self assessment questionnaire

Culled from Lessard, J. (2006). Cultural competency self assessment question bank
.AETC

Question 1:
Does your organization regularly work and/or consult with your community’s minority
cultural groups regarding the forms communication and services which should be made
available to their members?
Yes No

Question 2:
List the important minority community-based organizations and/or faith-based organizations
affiliated with each client population in the service area.

Question 3:
List other forms of community group involvement and/or support that the institution is
currently engaged in or desires to implement in the future.

Question 4:
Describe any form of communication or engagement that some members of the community
find inappropriate.

Client and Community Input Module
Question 5:
List the five main racial/ethnic groups in the organization's service area and the percentage
of the total population that each subgroup represents in the space below.

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Student Number: 06146954 Candidate Number: 294033

5a. Are there any significantly large populations in the area who are not utilizing the
organization's services?
Yes No
5b. If yes to question 5a, has the organization considered this might indicate that
members of these groups do not believe that the institution is a welcoming,
comfortable place?
Yes No

Question 6
Does your agency conduct periodic needs assessments of community needs?2
Yes No Don’t know Declined

Question 7
In your opinion, how do clients view your organization?
Question 8
What community outreach actions have been taken by the organization (e.g. education
programs, materials and forums for various cultural groups, community support for clients of
various cultural backgrounds)?

Question 9
Which of the following strategies does your agency utilize to recruit staff that reflect the
diversity of your clients?

Question 10
Does your agency conduct periodic assessments of the needs of employed staff,
contractors, and/or partnership members to better serve culturally and linguistically diverse
clients?

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