An Evaluation of the UNC Distance Education Website

by Luan, Xiaohua

Abstract (Summary)
This study is an evaluation of the overall usability of the UNC Distance Education website. This study focuses on the following aspects of website usability: 1) the users’ impressions of and satisfaction with the site in terms of appearance, content, information organization, and navigation; and 2) the efficiency of site navigation. The study involved 10 participants, 4 prospective students and 6 current students, corresponding to the two user groups of the site. In this study, each participant responded to two questionnaires and two interviews, and carried out eight tasks with the site. Data were collected from participants’ feedback and the tester’s observations, and analyzed both quantitatively and qualitatively to identify usability problems. Recommendations are made for improvement of the site.
Bibliographical Information:

Advisor:Barbara Wildemuth

School:University of North Carolina at Chapel Hill

School Location:USA - North Carolina

Source Type:Master's Thesis

Keywords:web sites evaluation use studies internet university of north carolina at chapel hill distance education program usability


Date of Publication:11/22/2004

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