Evaluating the Feasibility of a Performance Improvement Initiative at BYU Broadcasting Evaluating the Feasibility of a Performance Improvement Initiative at BYU Broadcasting
Performance gaps were identified and a technical evaluation of the system was conducted. Figuring out how the change initiative would affect and be affected by non-technical factors, such as human nature and social and cultural concerns, was integral to the evaluation process.
The evaluation concluded that the System was technically capable of supporting the ideal workflow; however a number of organizational interventions would need to be put in place in order for the change initiative to have success. The recommendations were (a) consolidating all operations employees under a Chief Operations Officer, (b)consolidating all engineering functions under a Manager of Engineering, (c) tasking the Chief Operations Officer and Manager of Engineering with encouraging participant support and organizational responsibility, (d)temporarily localizing the systemâ€™s implementation, and (e) crafting an official media management policy. Included in the stakeholder report was an implementation design for the system.
It was beyond the scope of this evaluation to measure for post-implementation improvement. Completing such an evaluation would require a significant amount of
time; however, it is recommended that it be conducted subsequently and separately from this project.
School:Brigham Young University
School Location:USA - Utah
Source Type:Master's Thesis
Keywords:evaluation performance improvement broadcasting workflow
Date of Publication:02/16/2007