The Effect of Online Reference Sources on the Collection and Use of Print Reference Sources

by Thomes, Cynthia L.

Abstract (Summary)
This exploratory study reports the results of 20 in-person interviews conducted with professional reference librarians at public libraries in the Triangle area of North Carolina regarding the librarians’ opinions about the impact that online reference sources have had on the collection and use of print reference sources at their libraries. Study results indicate that most librarians are comfortable with using both print and online reference sources to answer patrons’ reference questions but that they have found that certain types of questions lend themselves more readily to being answered either by print or by online reference sources. Librarians stated that a patron’s preferences often dictate whether they will use a print or an online source to answer the patron’s reference question. Additionally, many librarians reported that several reference sources formerly held in print format have been augmented or replaced by online reference sources.
Bibliographical Information:

Advisor:David Carr

School:University of North Carolina at Chapel Hill

School Location:USA - North Carolina

Source Type:Master's Thesis

Keywords:internet content evaluation public libraries collection development reference services books automation north carolina


Date of Publication:04/08/2004

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