CONTENTdm™ Digital Collection Management Software and End-User Efficacy

by Dickson, Margaret E.

Abstract (Summary)
Digital library technologies have become increasingly more sophisticated in the effort to provide more and better access to the collections they contain. The evaluation of the usability of these technologies has not kept pace with technological developments, however, and the end-user has in some cases been left behind. This research study evaluates the usability of digital collections created using the CONTENTdm™ Digital Collection Management System. Using usability testing techniques with actual end-users, this study attempts to assess the efficacy of the CONTENTdm™ public interface as well as user attitudes toward it. Ten participants from three user groups performed eleven tasks designed to test the key functions of CONTENTdm™-created collections and then answered a series of questions about their experiences. Results from this study may be used to improve this software system and add to the literature surrounding the usability of digital libraries in general.
Bibliographical Information:

Advisor:Roslyn Holdzkom

School:University of North Carolina at Chapel Hill

School Location:USA - North Carolina

Source Type:Master's Thesis

Keywords:contentdm™ digital collection management software libraries human computer interaction user interface design usability interfaces evaluation


Date of Publication:04/10/2007

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