Bringing Order to Intranet Chaos with Information Architecture: A Case Study
Intranets, which have established their place in corporations, often outgrow their original scopes and become difficult to maintain. Navigation, organization schemes, and labeling are common issues. This paper is a case study of how one newspaper’s intranet used information architecture techniques – including user interviews, content analysis, card sorts, blueprints, wireframes, and usability testing – in the redesign process.
School:University of North Carolina at Chapel Hill
School Location:USA - North Carolina
Source Type:Master's Thesis
Keywords:information architecture internet – newspaper libraries intranets news observer case studies user interfaces testing
Date of Publication:04/28/2005