Bringing Order to Intranet Chaos with Information Architecture: A Case Study

by McCracken, Cynthia S.

Abstract (Summary)
Intranets, which have established their place in corporations, often outgrow their original scopes and become difficult to maintain. Navigation, organization schemes, and labeling are common issues. This paper is a case study of how one newspaper’s intranet used information architecture techniques – including user interviews, content analysis, card sorts, blueprints, wireframes, and usability testing – in the redesign process.
Bibliographical Information:

Advisor:Deborah Barreau

School:University of North Carolina at Chapel Hill

School Location:USA - North Carolina

Source Type:Master's Thesis

Keywords:information architecture internet – newspaper libraries intranets news observer case studies user interfaces testing


Date of Publication:04/28/2005

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