Actual Accessibility: A Study of Cultural Institution Web Content

by Rendall, Meredith B.

Abstract (Summary)
In 1998, the United States Congress amended Section 508 of the Rehabilitation Act to require federal agencies to make electronic and information technology accessible. The first accessibility guidelines from the World Wide Web Consortium’s Web Accessibility Initiative, Web Content Accessibility Guidelines 1.0, were published in 1999. This study tests the usable accessibility of cultural institution web sites. Four cultural institution web sites were selected, two that were WCAG 1.0 compliant and that were not, were selected for evaluation. A combination of qualitative and quantitative analysis was conducted. Significant differences were found in the perceived usability of the guideline-compliant web sites; significance was found for one of three tasks. Overall, the guideline-compliant sites received higher usability ratings, but the task completion rates did not support a claim of greater usability.
Bibliographical Information:

Advisor:Barbara M. Wildemuth, Ph.D.

School:University of North Carolina at Chapel Hill

School Location:USA - North Carolina

Source Type:Master's Thesis

Keywords:accessibility visual impairment usability evaluation web content cultural institutions


Date of Publication:04/10/2007

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